Mail-Filters: The OEM Leader in Anti-Spam and Anti-Phishing Technologies - spam phishing spyware phishing detection phishing removal phishing blocking email phishing blocking and removal phishing avoidance antispam technology antiphishing technology leader in anti-phishing technology leader in anti-spam technology oem anti-phishing solution oem anti-spam solution oem anti-phishing product oem anti-spam product oem anti-spam technology oem anti-phishing technology phishing filter spam filter
  OEM Partner Support
  Reseller Support
  End-User Support
    + SpamRepellent Setup Instructions
    + SpamRepellent Support FAQ
    + Eudora Rules Help Page
    + Netscape Rules Help Page
    + Outlook Rules Help Page
    + Outlook Express Rules Help Page
 
Reseller Technical Support
Resellers, Mail-Filters is pleased to provide you with a variety of support tools for Mail-Filter solutions so that you may provide proper support to your customers.

If you are seeking support for a Mail-Filters solution that has been integrated into one of our OEM partner's products, please contact that vendor directly for support assistance. This is due to the fact that their integration of Mail-Filters will be unique to their product.

Support Options:
    2) Telephone support is also available at (650) 655-7700, option 1, 24 hours a day, seven days a week.
    3) Online resources are available below:

    Submit Possible Spam For Review
    If you have received an email message that you believe to be spam, you may submit it to the Mail-Filters review team for analysis. Please forward all suspect email to spam@mail-filters.com.

    SpamRepellent Support
    If your client is using Mail-Filters' SpamRepellent (the anti-spam solution hosted by Mail-Filters) you can click here for:

        1) Setup Instructions

        2) Technical Support FAQ's

    Setting Up Rules in Your Customer's Email Client
    The Mail-Filters service works by marking messages that it detects as spam emails. After Mail-Filters marks the message as spam, you decide what happens to the emails. This is accomplished by setting up a simple filter rule to move the spam to another folder, delete the spam, forward the spam, etc. Below are examples of rules and how to set them up by type of email client.

    Note that the headers of the emails that are detected as spam are marked with X-Mail-Filters-SPAM and the Subject Field with XS.

        1) Eudora Rules

        2) Netscape Rules

        3) Outlook Rules

        4) Outlook Express Rules

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